£277 / month (3 month min. then cancel anytime)

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The Sanctuary – Membership Terms & Conditions  

These Terms & Conditions apply to your membership of The Sanctuary (‘the Membership’) run by Alex Croxford (‘we’, ‘us’, ‘our’). By joining and completing your payment, you agree to these Terms. 


1. Membership & Payments
  • The Sanctuary is a monthly membership subscription.
  • Founding Member pricing is £222/month, available until midnight UK time on 17th December 2025.
  • After this, the monthly price rises to £277/month.
  • There is a three-month minimum commitment. After that, you can cancel any time.
  • Memberships cannot be paused or put on hold. If you wish to stop your membership, you must cancel according to the cancellation terms.
  • Payments are collected automatically each month via the method you used at checkout (e.g. Stripe, card).
  • Your subscription will renew monthly unless you cancel.
  • If you joined as a Founding Member and keep your membership active, your price will remain fixed.
2. Cancellations
  • You can cancel your membership at any time after your three-month minimum by logging into your member portal or contacting us at [email protected].
  • It’s your responsibility to cancel before your next billing date if you don’t wish to continue.
  • When you cancel, you will retain access until the end of your paid period. No further payments will be taken.
  • If you cancel during the initial three months, payments will continue until the end of that period.
3. Refunds
  • All payments are non-refundable.
  • No refunds (full or partial) will be given for missed sessions or early cancellation.
  • We do not offer refunds based on how often you engage with the membership or its content.
4. What’s Included

Your membership includes:

  • Two live monthly circles (The Softening Session and The Gathering)
  • Monthly resources via The Sanctuary Portal (including a teaching, meditation, and somatic practice)
  • Ongoing community connection inside the private sisterhood group (Telegram)
  • Private podcast - specifically designed to answer questions posed in the Q&A Telegram group

All live calls are hosted via Zoom and are recorded unless otherwise specified. You are welcome to attend with your camera off or without speaking: participation is always your choice.

5. Conduct & Confidentiality

This is a confidential and emotionally sensitive space.

By joining, you agree to:

  • Treat all other members with respect, care, and non-judgement
  • Keep anything shared by others in sessions, the community, or the Telegram group strictly confidential
  • Not record, share, or distribute any content from The Sanctuary outside of the membership (this includes Zoom recordings and resources)
  • Refrain from unsolicited advice, coaching, or promotional activity inside the space

We reserve the right to remove any member whose behaviour is harmful, disruptive, or unsafe for the group, at our discretion and without refund.

To protect the emotional bandwidth of the group, we reserve the right to guide participation if any member is consistently dominating discussions, sharing in a way that overwhelms the space, or using the group in place of therapeutic care.

6. Community Group Boundaries
  • The Telegram community group is for connection and support: not crisis intervention.
  • If you are in immediate emotional distress, you must seek professional or emergency support outside this space.
7. Access & Changes
  • We may, at our discretion, update or adjust:
    • The dates/times of sessions (with notice)
    • The format of content (e.g. changing the platform or delivery method)
    • Guest facilitators or support presence, if needed
  • We aim to maintain consistency and will always communicate changes clearly and with care.
  • Access to digital resources requires maintaining an active membership. If your membership ends, access to the portal and all materials is revoked.
  • You are responsible for ensuring your own access to stable internet and functioning technology. We are not responsible for issues on the participant’s side.
  • We reserve the right to pause or discontinue the membership at any time, with a minimum of 30 days’ notice. In such cases, any future payments will be cancelled and access will continue through the end of your final paid month.
8. Intellectual Property

All materials inside The Sanctuary including recordings, practices, meditations, teachings, and written content, are the intellectual property of Alex Croxford and may not be copied, reproduced or used for commercial purposes.

9. Scope of Support
  • This membership offers group support only.
  • While Alex offers guidance via live sessions and limited interaction in the community group, this is not a substitute for 1:1 coaching or crisis care.
  • Responses in the group or via voice notes may be limited in depth, frequency, and availability.
10. Disclaimer

This membership is a space for emotional support and community. It is not therapy, counselling, or clinical care.

By joining, you agree that:

  • You are responsible for your own wellbeing, choices, and participation
  • You understand that no specific outcome (emotional, personal, or relational) is guaranteed
  • Results vary based on personal engagement. Your emotional, relational, and behavioural outcomes cannot be guaranteed.
  • You will seek appropriate support outside the membership if you are in crisis or need therapeutic care
  • The guidance offered in this space is not a substitute for medical, psychiatric, legal, or financial advice. Any decisions you make are your own responsibility.
11. Age & Consent

This membership is intended for women aged 18 and over.

By joining, you confirm that you are legally able to enter into this agreement and participate in this work.

12. Liability

We are not liable for any direct or indirect losses, costs, or damages resulting from your participation in the membership.

13. Governing Law

These Terms are governed by the laws of England and Wales, and any disputes will be handled through the English courts.

By completing your payment, you confirm that you understand and agree to these Terms.

Join The Sanctuary: A space to return to, when belonging feels like medicine.

Join The Sanctuary

A steady, confidential space for women in the aftermath of an affair. A place to quiet the racing thoughts, soften the body, and begin returning to yourself, gently and in your own time.

Inside The Sanctuary, you’ll receive:

  • One monthly Softening Session (body-based, nervous-system support)
  • One monthly Connection Circle (grounding, witnessing, shared space)
  • A weekly private podcast answering questions from the community
  • Monthly themed practices, teachings, and meditations
  • A private Telegram community with women who understand this terrain

All live sessions are optional. You may attend using initials, or simply listen.

Eligibility

The Sanctuary is for women who are no longer actively engaged in an affair.

By joining, you confirm that:

  • You are not currently in an ongoing emotional or physical affair
  • You are willing to meet this work with honesty and self-responsibility

This ensures safety and integrity for everyone in the space.

What Happens Next

  • Month 1 bundle drops on 1st January
  • The first live Softening Session is 8th January at 8pm GMT
  • You’ll receive a welcome email with everything you need

Confidentiality & Conduct

This is a private, emotionally sensitive space. By joining, you agree to confidentiality, respectful engagement, and no unsolicited advice or promotion. We reserve the right to remove members who violate these boundaries to protect the integrity of the container.